FAQS
How long do orders typically take?
Orders typically have a processing time of 2-4 weeks. Remember all items are handmade with love which takes time!
*Please allow 3-6 weeks for all holiday season orders*
Can I expedite my order?
Yes! Orders can be expedited to 1-2 week processing for $20 per item!
Do you offer gift wrapping?
We do, all orders come gift wrapped!
What is your return policy?
Due to the custom nature of our products, all sales are FINAL. If you run into an issue with your order Contact Us for more info!
How do I care for my embroidered Items?
Wash on Cold, Delicate; Hang to dry
Can I send my own knit for Pamela to stitch?
In most cases, yes! Feel free to contact us to discuss.